Smart Start Canada – Ignition Interlock Provider (BC, AB, SK, MB, ON, QC)

Smart Start Canada installs, monitors and services ignition interlock devices for drivers in several Canadian provinces. Provincial government program pages name Smart Start as the approved or contracted interlock provider in British Columbia (contracted by RoadSafetyBC since April 1, 2024), Alberta (Smart Start Canada ULC), Manitoba (for Manitoba Public Insurance’s program) and Quebec (the SAAQ’s authorized supplier). In Ontario, Smart Start Canada is one of two government-approved providers, along with ALCOLOCK Canada. In Saskatchewan, Smart Start Canada is SGI’s interlock vendor, with service centres in Regina, Saskatoon and Prince Albert, and it also lists service centres in Whitehorse (Yukon) and Yellowknife (Northwest Territories).

Phone numbers

• British Columbia and Alberta: 1-844-432-4776
• Quebec: 1-844-282-8300

What to expect

Once your licensing agency confirms you are eligible for the interlock program, you contact the provider to book an installation at a service centre. You return on a set schedule so the device can be calibrated and its data sent to the province. Fees for installation, monthly monitoring and removal are paid by the driver.

Before you book

Ask about the closest service centre, appointment availability, total program cost and what happens if you miss a retest. Program rules are set by your province, so check with your licensing agency if you are unsure what you need.

How the interlock program works in Canada

An ignition interlock is a breath-testing device wired into your vehicle’s ignition. Before the engine starts you give a breath sample, and the device asks for random retests while you drive. If it detects alcohol above the program limit, the vehicle will not start and the result is reported to your provincial licensing agency.

Each province runs its own program. Your licensing agency (for example the Ministry of Transportation in Ontario, RoadSafetyBC, SGI or the SAAQ) tells you when you are eligible and how long the device must stay in. Only the approved provider for your province can install a device that counts toward your requirement.

Questions to ask before you book

• Where is the closest service centre, and how soon can I get an installation appointment?
• What are the installation, monthly monitoring, calibration and removal fees?
• How often do I need to come back for service, and what happens if I miss an appointment?
• What should I do if the device locks me out or I miss a retest?

Facing an impaired driving charge?

An interlock usually follows an impaired driving charge or roadside suspension. Talk to a local impaired driving lawyer through our network of provincial directories, and see each site’s free page on addiction help and treatment.

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